Privacy Policy
Effective Date: January 10, 2026
Overview
This Privacy Policy applies to the collection, use, sharing, and protection of personal information when you visit or use modearo.com.
By using this website or our services, you agree to this Privacy Policy and our Terms of Service .
Information We Collect
We may collect the following types of information:
Account and Order Information: Name, email address, shipping address, order details, and after-sales communication records.
Payment Information: Payment status and transaction identifiers (we do not store full credit or debit card numbers).
Device and Usage Information: IP address, browser type, pages visited, access times, and device identifiers.
Cookies and Similar Technologies: Used for login, shopping cart functionality, user preferences, and analytics.
How We Use Your Information
We use your information to:
Process orders, shipping, and after-sales services
Provide customer support and communication
Prevent fraud and enhance security and compliance
Conduct operational analysis and improve user experience
Send order-related notifications only; marketing communications are sent only with your consent, and you may unsubscribe at any time
Cookies
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features, such as login and shopping cart functionality.
Cookies and Third-Party Analytics
We use third-party analytics and tracking tools such as Google Analytics and Meta Pixel to analyze website traffic and user behavior.
You can control cookie acceptance through your browser settings and opt out of advertising tracking. We do not sell or share your personal information with unrelated third parties.
If you do not want us to track your behavior via cookies, you may disable cookies in your browser. You may also opt out of ad targeting through the opt-out options provided by Google Analytics or Meta Pixel.
GDPR and COPPA Compliance
GDPR Compliance
To comply with the General Data Protection Regulation (GDPR), we ensure that users have the right to access, correct, and delete their personal data, and that we process personal data only when necessary.
Legal Basis for Processing:
We process personal data based on the following legal grounds:
Contract Performance: Data is required to fulfill our contractual obligations, such as order processing, shipping, and after-sales support
Legitimate Interests: Including fraud prevention, security enhancement, and service improvement
Consent: If you subscribe to marketing communications, you consent to the use of your data for marketing purposes
Your GDPR Rights Include:
Right of Access: Request a copy of your personal data and understand how it is processed
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data unless retention is required by law
Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format, or request transfer to another data controller
Data Retention Limitation: We retain personal data only as long as necessary for the purposes collected or as required by law
Data Protection Officer (DPO):
For any data protection-related inquiries, please contact info@modearo.com.
COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the privacy of children under the age of 13.
Children’s Privacy Notice: This service is not intended for children under 13, and we do not knowingly collect personal information from children.
Data Removal: If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such data.
Parental Consent: If collection of personal information from a child under 13 is required, we will obtain verifiable parental or guardian consent before processing.
Information Sharing
We may share necessary personal information in the following circumstances:
With fulfillment and logistics providers to complete deliveries
With payment processors to complete transactions
With technology service providers for website hosting, data analytics, and customer support
When required by law or to protect the safety, rights, or property of our users or our business
Users have the right to access, correct, and delete their personal data in accordance with applicable laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us for deletion.
Your Rights
You may request access to, correction of, or deletion of your personal information (except where retention is required for legal or business purposes). You may also unsubscribe from marketing communications at any time.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page and, when required, we may notify you via on-site notice or email.
Contact Us
For assistance, please visit our Contact Us page or contact us directly:
Phone: +1 (235) 202-2434
Email: info@modearo.com
Customer Support Hours: 24/7, year-round
We typically respond within 24–48 hours and are committed to resolving your inquiries promptly. Even outside standard business hours, our support team will arrange follow-ups as soon as possible to ensure you receive adequate assistance.
For urgent matters requiring immediate attention, please contact us at any time, and we will prioritize your request.